Registered & Head Office Clarity Investments Limited The Studio, The Cottage Millfield Terrace Sleaford Lincolnshire NG34 7AD Tel:  0845 6430027 Fax: 0845 6430028 e-mail: info@clarityinvestments.co.uk

Registered in England & Wales: Company No 4371878
VAT Registration No: GB 796508969
Licensed Credit Brokers. Consumer Credit License No 534853
Registered under the Data Protection Act 1998. Registration No Z9833042
Associate Members of the National Association of Commercial Finance Brokers. Membership No. 07/0170/CA

 

 

Disclaimer
All rates product information special offer or lending terms are subject to change or withdrawl without notification. Where possible we will ensure the information contained on this site or given to clients is as accurate and current as possible. We cannot accept laibility whatsoever for the withdrawl, alteration, rate increase or any other change in the terms of any mortgage, loan or finance deal by a lender who has been introduced by us prior to completion.

 

 

Status
Clarity Investments Limited is a licensed credit broker. We are able to offer a full brokerage service on products such as buy-to-let mortgages, commercial mortgages and any commercial lending not regulated by the Financial Services Authority (FSA). For mortgages where the purpose of the loan is the purchase or re-financing of a primary residence, Clarity Investments Limited will act as an introducer only to an FSA regulated lender, under the terms of section 33a of the Financial Services and Markets Act 2000

 

 

Complaints
Clarity Investments Ltd strives to offer clients the best possible standards of service at all times. In the unlikely event that you have any cause to be unhappy with any aspect of our service, in the first instance please contact us to discuss your concerns. If you are still not satisfied with our response, please write to us outlining the nature of your complaint giving full details. We will try to resolve the complaint immediately, however if further information is required, we will acknowledge your letter formally in writing within 2 working days.We will keep you informed of any action or investigations we are undertaking while you are waiting for your formal response either by phone or in writing. Finally we gurantee to respond in writing within 28 days of receipt of your written complaint, with a final response. In our final response we will offer one of three possible answers to the complaints raised

We will accept the complaint and - where appropriate - we will offer redress or rectification
We will offer redress or rectification without accepting the complaint
We will reject the complaint.

If for any reason you are still dissatisfied after our final response, you may contact the Financial Obudsman Service on 0845 0801800